Dear Resale Lovers,
UPDATE Monday, March 16:
Effective 6pm today, both our stores will close temporarily. Since we can’t know how long the threat will be active, we can’t say exactly when we’ll reopen. Our decision was made with a great deal of thought and agonizing, over the impacts on our staff and community.
We feel we need to be part of the solution and help control the contagion. Your safety and that of our staff are paramount.
If you are a consignor, please don’t worry about your pickup dates. We will not be donating anything, and will hold things for pickup well after we reopen. If you have money on your account and want to request a check, please send me an email using the “Contact Us” button on our homepage. I will be in the stores regularly and can mail checks out at no charge due to our closure.
This has been a gut-wrenching week, feeling like the ground has been shifting under our feet every day.
Our goal at HWGA has always been to provide a safe space in every sense of the word. The Corona virus has presented us with an unimaginable threat which we are taking very seriously.
Here are steps we are taking in the stores to combat contagion:
- Disinfecting surfaces and frequent touch points throughout the day.
- Establishing a hand-sanitizing station right inside our doors. Health officials advise that alcohol-based sanitizers do kill the virus.
- Making sure our employees do not come in if they feel unwell.
No one can predict how long this threat will remain and it’s having a serious impact on us. We want to keep our staff employed, but more importantly, healthy and well. Our stores are not crowded or close-proximity contact situations and we are confident it’s safe to shop with us. But, because of the slowdown we will be temporarily closing.
This situation is evolving daily, so please stay tuned. We’ll do our best to keep you apprised in advance about any further changes.
Because things are changing so rapidly, please call the shops for up-to-the-minute information.
Johns Landing: 503.244.6910
We encourage you to follow us on Facebook and Instagram, where we’ll be doing more live videos and posting products for purchase. You can pick up curbside at the shops, or we can PayPal invoice you with a flat $9.99 shipping fee. Purchases over $100 will ship free.
Shop Online too
We’ll also be reactivating our secure online shop for easy browsing and purchasing of products and gift certificates.
Thank you for supporting us, we love our community and look forward to returning to some sense of normal as soon as possible.